She's Birdie uses Archive Macros and Rules to provide proactive support
Challenge
Challenge
The JOONE team was constantly fielding low-value customer questions and requests, which decreased the time they had to send proactive updates and help the customers with more complex issues.
Solution
Solution
In October 2019, they moved from Zendesk to Gorgias. With Gorgias Macros and Rules, the team leverages automation to answer low-stakes tickets.
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Location
United States
Industry
Lifestyle and Sports
TikTok
@shesbirdie
11.6K
followers
Instagram
@shes_birdie
87.5K
followers
Location
United States
Industry
Lifestyle and Sports
Instagram
@shes_birdie
87.5K
followers
TikTok
@shesbirdie
11.6K
followers
A cheerful goodbye to how you used to manage your brand’s tagged posts.
400+
Projects completed
We’ve helped build over 400 amazing projects.
500%
Increased efficiency
We’ve helped build over 400 amazing projects.
100k
Saved on salaries
We’ve helped build over 400 amazing projects.
10+
5-star reviews
We’ve helped build over 400 amazing projects.
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Just a very beautiful image to illustrate the rich text layout.
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Donec ullamcorper mattis lorem non.
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Eu dolor aliquet risus gravida nunc at feugiat consequat purus. Non massa enim vitae duis mattis. Vel in ultricies vel fringilla.
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More customer stories
She's Birdieuses Archive Macros and Rules to provide proactive support
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We’ve helped build over 400 amazing projects.
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400+
We’ve helped build over 400 amazing projects.
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10+
We’ve helped build over 400 amazing projects. We’ve helped build over 400 amazing projects.
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